Biz Planning Video Series
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"I found the Get More Calls Now Program to be a fantastic webinar series. The program was packed with lots of detailed information and resources to help with business acquisition. We are excited to start implementing the acquisition strategies.
"One aspect of the program that was really beneficial to me, was that I could review and download the...
Tom Moffett Plumbing, Inc.
The Biz Plan Challenge
Category Archives: Contractors
How very cool that PHC News is hosting a contest where I get to do my favorite thing: Hang out at your shop and help you grow your business! That’s if you are the winner. PHCNews will pick up all the … Continue reading
Recently, Mike Rowe, the Dirty Jobs Dude, was a guest on Bill Maher’s HBO show Real Time. He was talking about his latest adventure, Profoundly Disconnected, a program to help connect those looking for great careers with real, albeit sometimes dirty, … Continue reading
“I just can’t find good employees. Nobody wants to work for a dollar anymore. Thank goodness for Joey. He’s my top producer. Customers love him and he delivers top sales every month. If I could clone him, I would! He … Continue reading
I love watching TV! I steer clear of bad TV. However, there is solid programming out there. And there is great free advice if you are building a business. I love Restaurant Impossible and Tabatha’s Salon Takeover. (BTW, I am at … Continue reading
Does it make you cringe to think about imposing the formal structure of an Organization Chart on your small shop? Fear not! The Organization Chart can be a wonderful tool. Recalling my many, many jobs, I can count on three … Continue reading
Sob! My favorite thing to do is Ride Along with team members. I love to put on the Super Hero costume and hop in the truck. I am not very technically skilled – massive understatement! – however, I try to … Continue reading
What can you learn by Riding Along? You don’t even have to do the Undercover part. Just GO. Hop in the truck (or the assembly line or the phone bank) and say, “Show me what you do. I am here to learn.” One of … Continue reading
Crisis shouldn’t be the spur, but better late than never. A Wall Street Journal article from a couple of summers ago caught my eye. Titled “Customer Service as a Growth Engine,” the article described efforts by large organizations such as … Continue reading
Former worker admits stealing nearly $170,000 from University Plaza Hotel edited news release from U.S. attorney’s office 2:10 p.m. CST, February 22, 2012 SPRINGFIELD, Mo. — A former employee of University Plaza Hotel and Convention Center in Springfield pleaded guilty … Continue reading