Category Archives: Contractors

5 Ways to Sleep Better as a Business Owner!

Then, the sun would rise. You know, everything is better, clearer, easier in the light of day. And, everything is scarier in the dark. Lesson learned: Go back to sleep. Continue reading

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Win a Business Makeover with me!

How very cool that PHC News is hosting a contest where I get to do my favorite thing:  Hang out at your shop and help you grow your business!  That’s if you are the winner.  PHCNews will pick up all the … Continue reading

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The Worst Career Advice Ever

Recently, Mike Rowe, the Dirty Jobs Dude, was a guest on Bill Maher’s HBO show Real Time.  He was talking about his latest adventure, Profoundly Disconnected, a program to help connect those looking for great careers with real, albeit sometimes dirty, … Continue reading

Posted in Building the Team, Business Planning, Contractors, Employees, Getting it Done, Hiring, Human Resources, Making a Business Plan, Organizational Chart, Plumbers, The Bare Bones Biz Plan, The Challenge, Time Management, Training | Tagged , , , , , , , | Leave a comment

Tips For Hiring the Right Employee

 “I just can’t find good employees.  Nobody wants to work for a dollar anymore.   Thank goodness for Joey.  He’s my top producer.  Customers love him and he delivers top sales every month.  If I could clone him, I would!  He … Continue reading

Posted in Building the Team, Business Planning, Contractors, Employees, Hiring, Human Resources, Productivity, Sales | Tagged , , , , , , , , , , | 2 Comments

3 Business Lessons Served on CNBC’s Crowd Rules

I love watching TV!  I steer clear of bad TV.  However, there is solid programming out there.  And there is great free advice if you are building a business.  I love Restaurant Impossible and Tabatha’s Salon Takeover.  (BTW, I am at … Continue reading

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Post-its + a Sharpie + Excel = Your Org Chart

Does it make you cringe to think about imposing the formal structure of an Organization Chart on your small shop?  Fear not!  The Organization Chart can be a wonderful tool.  Recalling my many, many jobs, I can count on three … Continue reading

Posted in Accounting, Budgeting, Building the Team, Business Planning, Consulting, Contractors, Employees, Entrepreneur, Family, Organizational Chart, The Bare Bones Biz Plan, The Challenge | Tagged , , , , , , , | Leave a comment

Career Ladder? Or Turnover Turmoil?

Sob!  My favorite thing to do is Ride Along with team members.  I love to put on the Super Hero costume and hop in the truck.  I am not very technically skilled – massive understatement! – however, I try to … Continue reading

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Circulate Among the Troops – The Ride Along

What can you learn by Riding Along? You don’t even have to do the Undercover part. Just GO. Hop in the truck (or the assembly line or the phone bank) and say, “Show me what you do. I am here to learn.” One of … Continue reading

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In A Pinch, Try Customer Service

Crisis shouldn’t be the spur, but better late than never. A Wall Street Journal article from a couple of summers ago caught my eye. Titled “Customer Service as a Growth Engine,” the article described efforts by large organizations such as … Continue reading

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How to Avoid Employee Theft!

Former worker admits stealing nearly $170,000 from University Plaza Hotel edited news release from U.S. attorney’s office 2:10 p.m. CST, February 22, 2012 SPRINGFIELD, Mo. — A former employee of University Plaza Hotel and Convention Center in Springfield pleaded guilty … Continue reading

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