An Operations Manual is a written list of WHAT to do and HOW to do it specific to your company operations. Sometimes it doesn’t include what Mama did or didn’t teach. If you have a “stinky” employee at your shop…start with a Procedure. Here is a sample Procedure…about Grooming. First [...]
An Operations Manual is a written list of WHAT to do and HOW to do it specific to your company operations. Here is a sample Procedure…about Grooming. Grooming First impressions count! Make your job easier by making a great first impression. You are expected to be clean, well-groomed, smelling good and in full standard uniform [...]
Remember the 1980 Olympic Champions...the USA Hockey Team? Remember when Mike Eruzioni called to his team to join him on the Gold Medal dais? Remember the University of Connecticut Huskies, the mean's and women's 2004 NCAA basketball Champions? How about their shining, smiling faces as they raised the trophies over their heads? Remember the 2004 [...]
The Building the Team section of your business plan involves creating your Organization Chart. Building your Position Descriptions and crafting Procedures...what to do and how to do it at your company. An Organization Chart is a graphic representation of the main areas of your company, arranged according to reporting relationship. In other words, the Organization [...]
