Biz Planning Video Series
Today we rolled out the Scorecards to the plumbing techs.
It is really impressive how our manager used a story to get the technicians minds open. He opened the Success Ware schedule board and played a “what if” example with each technician as they looked at the board seeing what calls they had run, what was billed and how to score. The technicians were interested, engaged, asked good questions and understood the game.
Ellen, my mentor, I’m taking what you taught me and creating an environment that will improve our employee’s lives.
Does it get any better than that?
David Dalpe, Owner
Victory Heating and Air Conditioning Co. Inc.
I'm Ellen Rohr, president of Bare Bones Biz. I teach the business basics. The things that make all the difference to your business success. I've helped thousands of biz builders start, fix and grow their companies. Follow me on Facebook, Twitter or Google+
I'm a columnist for PHC News and contributor to many business journals and trade magazines. I provide "in the trenches" insight that business owners can relate to. More...
Category Archives: Building the Team
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