The end of the year approaches. Time to assess progress and get ready for a fresh start and new year. NOW is the time to clean up your accounting messes. Like being physically fit, fiscal fitness requires a bit of focus and discipline. The numbers may not be way off. So you and your accountant […]
Your accounting is like the back of the truck, or your top desk drawer. It can get messy. It takes discipline to get things cleaned up and keep them that way. And discipline makes all the difference to your success. So, let’s get the financials tight and right by year end 2014. Here are 3 […]
Are you sold on flat rate pricing? (a.k.a. upfront pricing, straight forward pricing or bid pricing.) I hope so. There are lots of reasons why it’s a good idea. The number one reason? Your customers want to know how much it’s going to cost before they agree to the repairs or replacement. More reasons: It […]
Ride Alongs are essential for building relationships with Techs and Customers. I’ve hopped in the truck over one hundred times. The number of times I’ve seen a Service Tech use the Flat Rate Price Book the way you THINK he is supposed to be using it? Zero. Not once have I seen the presentation that […]
My friend has a business plan that “passed muster” with her bank and she got a loan. How about if I just take her plan and customize it for my business? Sounds like a good short cut. What do you think?
I like and don’t like that idea. While it can be a short cut, adopting someone else’s plan (or using a fill-in-the-blanks business plan template) is like a color-by-number painting. It may look OK but it will never inspire you. So, perhaps you could… […]