Tag Archives: Business

5 Tips For B2B Referral Marketing Success

It’s one thing to tell your customers how great you are.  It’s a much bigger, better thing to have respected community influencers tell your customers how great you are.  It’s the thing that can ramp up your marketing to create … Continue reading

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5 Ways To Audit Proof Your Business

Imagine…you discover the certified letter in your mailbox from the IRS, announcing you have been selected for an audit.  No worries!  Once upon a time, I made a “Slinky-knot” mess out of my QuickBooks™ file.  Fear of an audit – … Continue reading

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Who Taught You Business Basics?

Business is pretty easy.  I wish we taught accounting and finance basics in sixth grade.  Alas, I didn’t even learn how to balance a checkbook during my high priced stint at a private college for a Business Administration degree.  However, once I … Continue reading

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How to Clean Up Your Payroll

I’ve spent a lot of time over the last 20 years helping people clean up financial messes.  The messy mess (the smelly smell for Sponge Bob fans) is payroll. Payroll entries are complicated.  There is the expense to you and the … Continue reading

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5 Acts of KINDNESS That Create Profits

In the wake of Hurricane Sandy, a predictable wave is washing over the Northeast.  People are helping each other clean up, clear out and rebuild.  The worst brings out the best in us, and acts of kindness are popping up … Continue reading

Posted in Business Planning, Employees, Getting it Done | Tagged , , , , , , , , | 1 Comment

How to Create a Profitable Business Plan

Pull out your business plan and take a look at your mission, your vision and your goals for this year. How’s it going? What? No plan? No problem. Just consider how last year went and that’s what will probably happen … Continue reading

Posted in Business Planning, Commercial Cleanning Class, Davis Correctional, Making a Business Plan, The Bare Bones Biz Plan, The Challenge | Tagged , , , , , , , , , , , , , , , , , , , , | Leave a comment

How BAD Are Your Meetings?

Your meetings don’t have to devolve into gripe sessions, and a waste of billable hours. You can do better. A tight, short, focused meeting can be an opportunity to communicate, to get on the same page, to teach something and … Continue reading

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How an Ex-Con Will Survive on the “Outside”

When I first visited CCA Davis Correctional, what struck me is how much the guys “inside” look like everyone else “outside.” For some, being incarcerated is the only way to keep society safe. For others, once they’ve served their sentence, … Continue reading

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In A Pinch, Try Customer Service

Crisis shouldn’t be the spur, but better late than never. A Wall Street Journal article from a couple of summers ago caught my eye. Titled “Customer Service as a Growth Engine,” the article described efforts by large organizations such as … Continue reading

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