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I'm Ellen Rohr, president of Bare Bones Biz. I teach the business basics. The things that make all the difference to your business success. I've helped thousands of biz builders start, fix and grow their companies. Follow me on Facebook, Twitter or Google+I'm a columnist for PHC News and contributor to many business journals and trade magazines. I provide "in the trenches" insight that business owners can relate to. More...
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Tag Archives: Consumer behaviour
In A Pinch, Try Customer Service
Crisis shouldn’t be the spur, but better late than never. A Wall Street Journal article from a couple of summers ago caught my eye. Titled “Customer Service as a Growth Engine,” the article described efforts by large organizations such as … Continue reading
